Privacy Policy
How Pillar House collects, uses and protects personal information.
Who We Are
Pillar House Housing Group is committed to protecting your privacy and handling personal data responsibly in accordance with UK data protection laws.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Telephone number
- Organisation details
- Information submitted through contact forms
- Website usage data through cookies and analytics
How We Use Your Information
We use personal information to:
- Respond to enquiries
- Provide housing-related services and partnership support
- Improve our website and services
- Meet legal and regulatory obligations
Data Sharing
We do not sell personal information.
Information may be shared only where necessary with trusted service providers, regulatory bodies or where required by law.
Data Retention
Personal information is retained only as long as necessary for operational, legal or regulatory purposes.
Cookies
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
Use of personal information is governed by this Privacy Policy and our Cookie Policy.
Your Rights
Under UK GDPR, individuals may have rights to:
- Access personal data
- Request correction
- Request deletion
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
This Privacy Policy may be updated from time to time. Please check this page periodically for updates.Last updated: April 2026